Major web browsers (in perticular Chrome & Safari) have recently introduced new standards to protect people from abusive ads. This can affect the music that is played on our Slideshow Overview property site/tour. You and/or your clients may notice that sound has been disabled.
The browser will not allow the tour audio (music) to auto-play, the tour will start with music muted.
There is not an ability for us to force the sound on but we have come up with an elegant solution.
When the browser disables the sound/music a tool-tip will show beneath the disabled sound icon. All the user needs to do is click on the icon to enable the sound.
We recommend that you inform your clients of this browser functionality change.